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QUESTION 50
Refer to the exhibit.
When users press the “messages” button on their IP phones to check voice mail, they are hearing a busy signal. What is causing the issue?
Exhibit:

A. The Directory Number field is misconfigured.
B. The Port Name field is misconfigured.
C. The Device Name Prefix field is misconfigured.
D. The Calling Search Space field is misconfigured.
E. The Partition field is misconfigured.

Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 51
Refer to the exhibit.
In order for the Instant Messaging feature in Cisco Unified Presence to function, which service is specific to the feature and required to be activated?
Exhibit:

A. Cisco UP Sync Agent
B. Cisco UP XCP Message Archiver
C. Cisco UP XCP Authentication Service
D. Cisco UP XCP XMPP Federation Connection Manager
E. Cisco UP XCP Text Conference Manager
F. Cisco UP XCP Web Connection Manager

Correct Answer: E Section: (none) Explanation
Explanation/Reference:
QUESTION 52
Which two of the following are Cisco Unity Connection components that, when changed, will not affect the settings of existing users? (Choose two.)
A. Contact Templates
B. Users Templates
C. Enterprise Parameters
D. Service Parameters
E. Call Handlers

Correct Answer: AB Section: (none) Explanation
Explanation/Reference:
QUESTION 53
An administrator does not want all of the IP phones in the network to have access to the Cisco IP Phone Messenger service. Which two steps should be taken to prevent the phones from subscribing to that service? (Choose two.)
A. Create an IP phone ACL.
B. Enable the Enterprise Subscription option on the service.
C. Disable the Enterprise Subscription option on the service.
D. Put the service in a separate partition.
E. Manually subscribe the desired phones to the service.

Correct Answer: CE Section: (none) Explanation
Explanation/Reference:
QUESTION 54
Which of the following applications collects, distributes, and aggregates user attributes and capabilities?
A. Cisco Unity Connection
B. Cisco Unified Presence
C. Cisco Unified Communications Manager
D. Cisco Unified Personal Communicator

Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 55
Refer to the exhibit.
An administrator configured VPIM networking between a Cisco Unity Connection (HQ CUC) and Cisco Unity Express (Branch CUE). Which of the following statements is true?
Exhibit:

A. The VPIM configuration is correct.
B. The VPIM configuration is incorrect. The VPIM Location for Dial ID 101 is not needed.
C. The VPIM configuration is incorrect. The VPIM Location for Dial ID 102 is not needed.
D. The VPIM configuration is incorrect. The VPIM Location for Dial ID 101 is not needed. Only the Local Location ID 101 is needed.
E. The VPIM configuration is incorrect. The VPIM Location for Dial ID 102 is not needed. Only the Local Location ID 102 is needed.

Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 56
What is the system default language that is used by Cisco Unity Connection after the initial installation?
A. English (United Kingdom)
B. English (United States)
C. The default language is not set at installation and must be set after installation.
D. The default language is dependent on the license and the language files that are selected during installation
E. The default language is defined at installation and unchangeable after the initial installation.

Correct Answer: E Section: (none) Explanation
Explanation/Reference:
QUESTION 57
Which six of the following commands are necessary to configure two ephone-dns that will provide MWI on and off functions for Cisco Unity Express? Extension 2598 turns off MWI, extension 2599 turns on MWI, and extensions use four digits. (Choose six.)
A. extension 2598….
B. ephone-dn 10
C. number 2598….
D. mwi enable
E. number 2599….
F. mwi on
G. extension 2599….
H. ephone-dn 11
I. mwi disable
J. mwi off

Correct Answer: BCEFHJ Section: (none) Explanation
Explanation/Reference:
QUESTION 58
When using Cisco Unity Connection, which call handler type offers different call actions based on the digits that are selected?
A. digit analysis
B. system
C. directory
D. interview
E. call management

Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 59
Which five of the following commands will integrate a Cisco Unity Express module with a Cisco Unified Communications Manager Express router. (Choose five.)
Exhibit:

A. ip route 10.1.131.2 255.255.255.255 interface Service-Engine 1/0
B. service-module ip address 10.1.130.2 255.255.255.0
C. ip unnumbered Loopback0
D. service-module ip address 10.1.131.2 255.255.255.0
E. service-module ip default-gateway 10.1.131.1
F. ip unnumbered vlan130
G. service-module ip default-gateway 10.1.30.1.1
H. interface lntegrated-Service-Engine1/0

Correct Answer: ACDEH Section: (none) Explanation
Explanation/Reference:
QUESTION 60
Drag and Drop

Select and Place: Correct Answer:

Section: (none) Explanation
Explanation/Reference:
QUESTION 61
Which three components are necessary to import users into Cisco Unity Express from Cisco Unified Communications Manager Express? (Choose three.)
A. Cisco Unified Communications Manager CLI administrator username and password
B. IP address of the Cisco Unified Communications Manager Express device
C. end users configured in the Cisco Unified Communications Manager Express database
D. Cisco Unified Communications Manager Express web administrator user login
E. JTAPI username and password
Correct Answer: BCD Section: (none)

Explanation
Explanation/Reference:
QUESTION 62
A Cisco Unity Express administrator has configured three applications: voice mail and two auto-attendants. Cisco Unity Express supports a maximum of eight ports. The voice-mail application is configured for three max sessions. The two auto-attendants are configured for four max sessions each. What will be the result if three voice-mail sessions are in use and three callers dial into both auto-attendants?
A. All the sessions will be permitted because 10% more ports are supported per Cisco Unity Express license.
B. It will depend on which caller tries to reach the auto-attendant last. That call will not go through.
C. The Cisco Unity Express auto-attendant will place the call on hold for up to 30 seconds to wait for a port to open up. If a port does not open up, the call is dropped.
D. An application can borrow a single port from another application if one is available to handle a peak call load. If there are no ports available, the call is dropped.

Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 63
Which six of the following commands are necessary to configure two ephone-dns that will provide MWI on and off functions for Cisco Unity Express? Extension 2598 turns off MWI, extension 2599 turns on MWI, and extensions use four digits. (Choose six.)
A. extension 2598….
B. ephone-dn 10
C. number 2598….
D. mwi enable
E. number 2599….
F. mwi on
G. extension 2599….
H. ephone-dn 11
I. mwi disable
J. mwi off

Correct Answer: BCEFHJ Section: (none) Explanation
Explanation/Reference:
QUESTION 64
Which of the following statements is true about blind addressing in Cisco Unity Connection?
A. Blind addressing is used when the voice-mail user at the remote system is unavailable.
B. Spell-by-name is not available when blind addressing is used, because the destination user is unknown to the system.
C. When blind addressing is used, the validity of the destination user is known to the originating voice-mail system before sending the message
D. Blind addressing is only used when networking with Cisco Unity Express systems.

Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 65
From which call handler are callers transferred to the operator call handler without any caller input?
A. after-hours greeting
B. alternate greeting
C. standard greeting
D. opening greeting
E. directory greeting

Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 66
Which three components are necessary to import users into Cisco Unity Express from Cisco Unified Communications Manager Express? (Choose three.)
A. Cisco Unified Communications Manager CLI administrator username and password
B. IP address of the Cisco Unified Communications Manager Express device
C. end users configured in the Cisco Unified Communications Manager Express database
D. Cisco Unified Communications Manager Express web administrator user login
E. JTAPI username and password

Correct Answer: BCD Section: (none) Explanation
Explanation/Reference:
QUESTION 67
A user is attempting to enter a Call Forward All destination of 00497473263, but after the digit “9” is entered, the system believes that all the digits have been entered and that the Call Forward All destination is 0049. Which system component is most likely misconfigured?
A. Gateway that is used for Call Forward All calls
B. Route List that is used for PSTN calls
C. Route Group that is used for PSTN calls
D. Route Pattern that is used for PSTN calls
E. The IP phone does not have access to the partition that is used for PSTN calls

Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 68
Cisco Unified Communications Manager SIP integration with Cisco Unity Connection requires which configuration component to connect to voice mail?
A. Route Pattern
B. Hunt Group
C. Route Group
D. Hunt Pilot
E. Trunk Group

Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 69
What is required on the Cisco Unified Presence server, when integrating Cisco Unified Presence with Cisco Unity Connection, in order for users to be allowed to view, play, sort, and delete voicemail messages?
A. H.323 trunk
B. XMPP connection
C. SIP trunk
D. AXL configuration
E. Voicemail Profile

Correct Answer: E Section: (none) Explanation
Explanation/Reference:
QUESTION 70
Which of the following services must be restarted in Cisco Unity Connection Serviceability once you configure the SMTP server?
A. Connection Conversation Manager
B. Connection Mixer
C. Connection SNMP Agent
D. Connection Administration
E. No services need to be restarted

Correct Answer: E Section: (none) Explanation
Explanation/Reference:
QUESTION 71
What are two ways that a Cisco Unity Connection system can dispose of transferred calls? (Choose two.)
A. supervised transfer
B. directed transfer
C. unsupervised transfer
D. release the call
E. release to switch
F. release to VPIM

Correct Answer: AE Section: (none) Explanation
Explanation/Reference:
QUESTION 72
Which four of the following will allow a Cisco Unity Express system administrator to add new mailboxes to the system? (Choose four.)
A. Choose Voice Mail >Mailboxes to add new mailboxes.
B. Choose User Defaults > Create Mailbox.
C. Choose Configure > Users and check the Create Mailbox check box.
D. Choose Configure >Groups. The Configure Groups window appears. Click Add. The Add a New Group window appears. Complete the information fields and check the Enable notification for this user/group checkbox.
E. Choose Voice Mail > VM Defaults and click Add Mailboxes.
F. Mailboxes can be created when users are imported from Cisco Unified Communications Manager Express.

Correct Answer: ACDF Section: (none) Explanation
Explanation/Reference:
QUESTION 73
Which of the following statements is true about blind addressing in Cisco Unity Connection?
A. Blind addressing is used when the voice-mail user at the remote system is unavailable.
B. Spell-by-name is not available when blind addressing is used, because the destination user is unknown to the system.
C. When blind addressing is used, the validity of the destination user is known to the originating voice-mail system before sending the message
D. Blind addressing is only used when networking with Cisco Unity Express systems.

Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 74
When using IMAP to access voice-mail messages from Cisco Unity Express, which two of the following describe how messages are downloaded and what type of messages can be viewed? (Choose two.)
A. Messages are downloaded as email messages.
B. All voice-mail messages must be downloaded if Cisco Unity Express is being accessed from an IMAP client.
C. Voice-mail messages are downloaded as email attachments.
D. Subscribers can retrieve all types of voice-mail messages except private and broadcast messages.
E. Voice-mail messages are downloaded using the Cisco Unity Express IMAP client plug-in.

Correct Answer: CD Section: (none) Explanation
Explanation/Reference:
QUESTION 75
Refer to the exhibit.
When the User Defaults parameters are used, at what point can the system administrator change these settings for specific end users?
Exhibit:

A. when the system administrator adds the end user to a specific user group
B. when the system administrator creates a new end user
C. when the system administrator edits the existing end-user privileges
D. when the system administrator edits the AAA “Authentication” settings for a specific end user

Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 76
An administrator does not want all of the IP phones in the network to have access to the Cisco IP Phone Messenger service. Which two steps should be taken to prevent the phones from subscribing to that service? (Choose two.)
A. Create an IP phone ACL.
B. Enable the Enterprise Subscription option on the service.
C. Disable the Enterprise Subscription option on the service.
D. Put the service in a separate partition.
E. Manually subscribe the desired phones to the service.

Correct Answer: CE Section: (none) Explanation
Explanation/Reference: QUESTION 77

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