Exam A
QUESTION 1
Which two fields are required parameters when manually creating users on Cisco Unity Connection with predefined templates? (Choose two.)
A. Username (alias)
B. Extension
C. First name and last name
D. Employee ID
E. Title
Correct Answer: AB
QUESTION 2
Users report that all external callers are leaving urgent voice-mail messages. Where can this behavior be changed?
A. Under the Phone Menu Configuration > Unidentified Callers Message Urgency
B. Under the Opening Greeting > Unidentified Callers Message Urgency
C. Under the Message Settings > Unidentified Callers Message Urgency
D. Under the System Call Handlers > Unidentified Callers Message Urgency
E. Under the Voice-mail Box Settings > Unidentified Callers Message Urgency
Correct Answer: C
QUESTION 3
Which tools allow the administrator to migrate users from Cisco Unity to Cisco Unity Connection?
A. Cisco Object Backup and Restore Application Suite
B. Cisco Disaster Recovery Framework Tool
C. Cisco Real Time Monitoring Tool
D. Cisco Unity Serviceability Tool
Correct Answer: A
QUESTION 4
When creating a Cisco Unity Connection user template, which element should you configure to automatically play a “This department is closed” message at specific hours?
A. greeting schedule
B. extension greetings
C. schedule
D. active schedule
Correct Answer: D
QUESTION 5
Which three options are valid for creating users in Cisco Unity Connection? (Choose three.)
A. manual creation
B. bulk using *.csv file
C. bulk using enterprise parameters
D. Cisco Unity Connection Serviceability
E. automatic creation through TUI by users dialing into voice mail
F. import through Active Directory
Correct Answer: ABF
QUESTION 6
Which statement about Cisco Unity Connection user templates is true?
A. Changes in user templates affect only new users to be created.
B. Changes in user templates affect only existing users.
C. Changes in user templates affect new and existing users.
D. Changes in user templates have no impact on users unless those users are imported through Active Directory.
Correct Answer: A
QUESTION 7
Users report that when they press the Messages button on their phones, they often get a busy tone. Which option can rectify this issue?
A. Disable the Callers Can Edit Messages checkbox under the Message settings
B. The CSS for the phones does not contain the voice-mail port partitions
C. The CSS for the phone does not contain the voice-mail pilot partition.
D. Precede all Cisco Unity Connection greetings to announce that each message is limited to 90 seconds long to free up voice-mail ports.
Correct Answer: A
QUESTION 8
Which three rules are valid transfer rules in Cisco Unity Connection? (Choose Three)
A. Standard
B. alternate
C. closed
D. holiday
E. nonstandard
Correct Answer: ABC
QUESTION 9
Which Cisco Unity Connection report provides a summary view of the current size, last error condition, and status of the mailbox store?
A. Users
B. Message Traffic
C. Mailbox Store
D. System Configuration
Correct Answer: C
QUESTION 10
By default, how many failed attempts at signing into Cisco Unity Connection is a user allowed before their account is locked out?
A. 2
B. 3
C. 4
D. 5
E. 6
F. no limit
Correct Answer: B
QUESTION 11
To monitor the service health and performance, which service should you activate in Cisco Unity Connection?
A. CUC Performance Service
B. CUC System Auditing
C. Real-Time Monitoring Tool
D. Cisco Serviceability Reporter
Correct Answer: D
QUESTION 12
An administrator is attempting to add a new user in Cisco Unified Communications Manager Administration but does not see the option to add a new user. What is the most likely cause of this issue?
A. The SQL User database is not running.
B. The system is synchronized with an LDAP server.
C. BAT is not enabled.
D. The administrator has the aceno user adda rights box checked.
E. The SIP Realm is not defined in User Management.
Correct Answer: B
