Exam A
QUESTION 1
When using an Inline-Power enabled Catalyst Switch, which pins are used to supply Inline-Power to an IP Phone?
A. Pins 1, 2, 3, and 6
B. Pins 1, 2, 5, and 6
C. Pins 2, 4, 6, and 8
D. Pins 3, 4, 7, and 8
E. Pins 4, 5, 7, and 8
Correct Answer: A
QUESTION 2
When using a Cisco Inline-Power Patch-Panel, which pins are used to supply Inline-Power to the IP Phone?
A. Pins 1, 2, 3, and 6
B. Pins 1, 2, 5, and 6
C. Pins 2, 4, 6, and 8
D. Pins 3, 4, 7, and 8
E. Pins 4, 5, 7, and 8
Correct Answer: E
QUESTION 3
You are a network administrator at Certkiller . Your newly appointed Certkiller trainee wants to know what
protocol IP Phone uses to learn the Voice VLAN ID it should use for Voice traffic.
What will your reply be?

A. Skinny Station Protocol
B. 802.1q
C. LLQ
D. VTP
E. CDP
Correct Answer: E
QUESTION 4
You are the network administrator at Certkiller . Your newly appointed Certkiller trainee wants to know
what MailStore options are supported in Unity version 2.4.6.
What will your reply be?

A. MS Mail
B. Domino
C. Exchange 2000
D. Exchange 5.5
E. None of the above
Correct Answer: D
QUESTION 5
You are a network administrator at Certkiller . Certkiller has a Unity3.0/ and Exchange 2000 system. Which of the following attributes will be stored in Active Directory? (Choose three.)
A. Transfer Type (Supervised, Release to switch)
B. Location ID
C. Alternate Extensions
D. Recorded Name
E. All of the above
Correct Answer: BCD
QUESTION 6
You are a network administrator at Certkiller . Your newly appointed Certkiller trainee wants to know what
Network Management Server (NMS) application she can use to monitor Voice quality by polling the SNMP
MIB for MQC.
What will your reply be?

A. Voice Health Monitor
B. Quality of Service Policy Manager
C. Internetwork Performance Monitor
D. Resource Manager Essentials
E. None of the above
Correct Answer: C
QUESTION 7
You are the network administrator at Certkiller . The Certkiller network and the complete MPLS router QoS configuration is shown in the following exhibit:

The LAN switches (and any other equipment in the cloud) do not mark or remark the packets.
With regard to the QoS configuration in the exhibit, when IP Phone A calls IP Phone B, how will the voice
and signalling packets be marked by the time they arrive at IP Phone B?

A. Voice: IP Precedence 5: Signaling 3
B. Voice: DSCP AF ; Signaling : DSCP EF31
C. Voice: IP Precedence 5; Signaling 3: 0
D. Voice: DSCP EF; Signaling : DSCP EF31
E. Voice: DSCP EF; Signaling : 0
Correct Answer: D
QUESTION 8
You are a network administrator at Certkiller . Your newly appointed Certkiller trainee wants to know what protocol an IP Phone uses to learn the IP Address of its TFTP Server. What will your reply be?
A. CDP
B. OSPF
C. HSRP
D. EIGRP
E. DHCP
Correct Answer: E
QUESTION 9
With regard to jitter, which of the following statements are true?
A. Jitter is the variation from the time that a packet is expected to be received and when it is actually received. Voice devices have to compensate for jitter by setting up a playout buffer to accept voice in a smooth fashion and avoid discontinuity in the voice stream.
B. Jitter is the actual delay from the time that a packet is expected to be transmitted and when it actually is transmitted. Voice devices have to compensate for jitter by setting up a playin buffer to play back voice in a smooth fashion and avoid discontinuity in the voice stream.
C. Jitter is the actual delay from the time that a packet is expected to be transmitted and when it actually is transmitted. Voice devices have to compensate for jitter by setting up a playout buffer to play back voice in a smooth fashion and avoid discontinuity in the voice stream.
D. Jitter is the variation from the time that a packet is expected to be received and when it is actually received. Voice devices have to compensate for jitter by setting up a playin buffer to accept voice in a smooth fashion and avoid discontinuity in the voice stream.
Correct Answer: A
QUESTION 10
You are a network administrator at Certkiller . Your newly appointed Certkiller trainee wants to know what
the differences between Type of Service (ToS) and Class of Service (CoS) are.
What will your reply be? (Choose two.)

A. CoS allows a class based access to the media, but ToS prioritizes this access according to the precedence bit.
B. CoS is a field in the IP header, but ToS is evaluated by the routing protocol.
C. CoS is a Layer 2 mechanism, but ToS is a Layer 3 mechanism.
Correct Answer: AC