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QUESTION 52
Which step is designed to prompt a user to press or say a single-digit number to perform a specific function?
A. Menu
B. Get Digit String
C. Get Call Contact Info
D. Extended Get Digit String

Correct Answer: A Section: Section 2 Explanation
QUESTION 53
What allows you to monitor the system performance of the Cisco CRS System (CPU, memory, etc.)?

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QUESTION 31
Where are users managed and their data stored in Cisco Unified Communications Manager Express?
A. in Communications Manager Express with user data stored in the Cisco Unified Contact Center Express
database
B. in Application Administration with user data stored in the Cisco Unified Contact Center Express database
C. in Communications Manager Express with user data stored in the Communications Manager Express database
D. in Application Administration with user data stored in the Communications Manager Express database

Correct Answer: B Section: Section 1 Explanation
QUESTION 32
Which three components are installed from the Cisco CRS Installer media? (Choose three.)
A. iPlanet Web Server
B. Cisco CRS Engine
C. Cisco IP Telephony Windows 2000 Server OS
D. Cisco Unified CallManager
E. Cisco Recording
F. MS SQL Server

Correct Answer: BEF Section: Section 1 Explanation
Explanation/Reference:
TestInside 642-164
QUESTION 33
In Cisco Unified Contact Center Express, where iswrap-up data enabled?

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